Crisis Response

Respond with confidence

Know where and how to best respond by using insights from location intelligence

Rescue workers being lowered down from a helicopter at a strategic location on a map

Inform response with shared awareness

Critical incidents, including natural disasters, terrorism, and cyberattacks, are becoming more frequent, intense, and complex. Sharing location-based data in real time about the scope, scale, and complexity of a crisis helps prioritize incident response and ensures that appropriate resources are available to help save lives and property. Sharing situational awareness enables collaboration and coordination between the operations center and the field and across government, business, and community agencies that are working together.

See clearly in times of crisis

During an incident, implementing a suite of real-time tools for operations centers and field personnel keeps everyone aligned on the mission and helps restore order to the chaos.

Quickly analyze data to coordinate incident response, eliminate duplication of effort, and guide first responders to where help is needed most.
Deploy mobile applications to streamline damage assessments.
Create a shared map to allow first responders, law enforcement, leaders, and citizens to collaborate.

3D digital map of a city shows where fires and accidents are and where police are responding

Capabilities

Combine information for agile decision-making in a crisis using location intelligence technology from the Esri Geospatial Cloud.

Real-Time Visualization and Analytics

Gain visibility to distributed work to address issues as they arise and keep track of all response operations. Aggregate damage reports quickly to put limited resources to best use.

Make sense of big data
Field Operations

Deploy personnel and sensors to gather data and report on damages from the moment an incident occurs. Connect fieldworkers with their peers to coordinate actions without the need for trips to a control center.

Coordinate field activities
Mapping

Visualize where people, places, and resources are to gain a clear understanding of risk. See what's happening across the organization, create robust safety plans, and know where to allocate resources.

Visualize your data