Crisis Response

Respond with confidence

Know where and how to best respond by using insights from location intelligence

Rescue workers being lowered down from a helicopter at a strategic location on a map

Inform response with shared awareness

Critical incidents, including natural disasters, terrorism, and cyberattacks, are becoming more frequent, intense, and complex. Sharing location-based data in real time about the scope, scale, and complexity of a crisis helps prioritize incident response and ensures that appropriate resources are available to help save lives and property. Sharing situational awareness enables collaboration and coordination between the operations center and the field and across government, business, and community agencies that are working together.

See clearly in times of crisis

During an incident, implementing a suite of real-time tools for operations centers and field personnel keeps everyone aligned on the mission and helps restore order to the chaos.

  • Quickly analyze data to coordinate incident response, eliminate duplication of effort, and guide first responders to where help is needed most.
  • Deploy mobile applications to streamline damage assessments.
  • Create a shared map to allow first responders, law enforcement, leaders, and citizens to collaborate.
3D digital map of a city shows where fires and accidents are and where police are responding


Combine information for agile decision-making in a crisis using location intelligence technology from the Esri Geospatial Cloud.


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(United States)